Returns & Exchanges
At Cole Buxton™, we offer a 14-day return window from the date of delivery for all items in their original, unworn condition with tags attached. Please note that all returns are subject to a quality inspection before a refund or exchange is processed.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all custom Cole Buxton hangtags and dust bags are included.
Ship the Items
Affix the provided prepaid shipping label to your parcel and drop it off at your nearest authorized courier location.
Processing & Refund
Once received at our warehouse, your return will be inspected within 5-7 business days, and your refund will be issued to the original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing